With a view to achieve total digitization of postal operations in the country, under the IT Modernization Plan, Department of Posts has launched DIGITAL ADVANCEMENT OF RURAL POST OFFICE FOR A NEW INDIA (DARPAN) Project, which aims to connect all 1.29 lakh Rural Branch Post Offices in the country, to enable them to do online Postal and Financial Transactions.
Hand held devices with SIM connectivity and solar power backup are being installed in all Branch Post Offices in the Country. The total Project cost is more than Rs.1300 crores. 61,941 Branch Post Offices have been rolled out under DARPAN Project.
The DARPAN-PLI App, launched by Hon’ble Minister of State (I/C) for Communications will help in collection of premium for PLI and RPLI policies at Branch Post Offices anywhere in India, with online updation of the policies. Further, with launch of this App, indexing of maturity claims in respect of PLI and RPLI policies can be done at Branch Post Office itself, upon which the customer will immediately be provided with the request number for further references. These two initiatives will help Department of Posts in providing better after-sales service to customers of PLI and RPLI, particularly those living in rural areas of the country.
This is another milestone in the Department of Post’s journey on the path of Digital India. Minister of State (Independent Charge) for Communications and Minister of State for Railways, Shri Manoj Sinha said, “As a result of the change we are making in our post offices, I believe our citizens will see a new face of our postal system-which will be focused on making citizen services available to our people, with quality”.